Services
Coaching can be conducted through face to face sessions or prearranged telephone sessions to flexibly meet the needs of the client.
Through regular pre-scheduled meetings or calls, all aspects relating to the client's targets can be addressed. It is not so much about the sessions themselves as what the clients do in-between. Coaching is very much about taking action for now and the future. There is homework each week agreed in the previous session as being relevant and supportive.
All coaching sessions are completely confidential.
Business Development
- 1:1 Coaching for Senior Executives and Managers
- Management development programmes
- Team Building and Team Facilitation
- NLP Practitioner and Master Practitioner programmes
Staff Development
Customer Service Excellence
Enhance existing skills via an understanding of customer service at its most effective.
Communication Skills
Develop verbal and non-verbal communication via recognized skills models used in commercial and local government organizations.
Interview Development
A course that examines the psychology of interviewing in a range of environments - includes understanding of office ergonomics, 'reading' people and understanding what is really being communicated.
Dealing with Aggression
Understand anger and learn to diffuse volatile situations.
Telephone Techniques
Develop the skills necessary for this most difficult form of communication.
Relationship Building
Build strong relationships with clients and inspire loyalty.
Stress and Anger Management
A course the focuses on our own stress and anger - and how this effects our roles in the workplace.
Confidence and Assertiveness
Techniques to improve the skills vital to positive work methods.
Business Letter Writing
An often neglected method of communication.
Team Building
Whether 'forming', 'norming', 'storming' or 'reforming' this course aims, via a series of key exercises to build and strengthen your team.
Management Training
Unique leadership whether a supervisor, team manager or taking the first steps into a leadership role, this course will focus on the development of existing skills and give guidance for the future.
Strategic Management
A course aimed at those in the middle management roles focusing on the management of long term goals.
Managing Change
Organizations need change to improve and staff are often resistant to this - this course examines the successful management of change in the workplace without losing staff commitment.
Developing Potential
Identify and develop others as the successful managers of the future.
The Shackleton Management Style
A unique course that examines in depth a particular incidence of inspired leadership and the lessons that can result in true quality management.
How do you get started?
We offer a 30-minute complimentary coaching call to prospective clients who want to "try it" first, or you may not feel ready to begin working with a coach straight away.
If you feel this type of relationship could work for you, contact us for more information.
NLP Practitioner Certification Training
Duration of the Training and Method
NLP has been described as both 'an art' and 'a science'. This dynamic accelerated NLP practitioner-training programme will provide you with a full and comprehensive understanding of all of the intricacies of this powerful subject. The course is particularly geared to professional and business people and the emphasis is on making a real difference to their personal and professional lives.
It comprises a total of 130 hours training and has been designed to provide you with all of the essential components of NLP using the most efficient, effective and innovative learning methods available.
You will receive pre course study material comprising a full set of 20 CDs (each CD lasts about 1&1/2 hours) and a practitioner manual. In addition you will be required to take a test prior to the commencement of the course. The training itself will take place over 7 days and the structure meets the requirements set out by the ANLP and the American Board of NLP.
On successful completion you will be certificated as an NLP practitioner.
During the training course, you will be supported by a team of coaches providing you with a high level of assistance and personal attention. This is to ensure that you get maximum benefit from the learning and are able to fully integrate the course material and apply it in your working life. You will be learning in a great environment. Many NLP training courses have a huge number of participants whereas our training courses work with a maximum of 12 participants. Our courses are fun because we believe that this is the best way to learn.
